Great service very satisfied with the Nissan Rogue
Was "window shopping" for a car for my daughter who is getting ready to head off for college. Was met on the lot by Trevor who inquired about our needs in the car we were looking for. There were 2 good options on the lot for us. Trevor was extremely patient, not in the least bit pushy and we ended up leaving with a 2013 Ford Escape. Beau Townsend was fair on price and strong on information about the vehicles we were considering. They seem to do a nice job of making sure the cars on their lot are well serviced prior to putting them on the lot to sale. I feel very comfortable about my daughters safety and the cars reliability. In addition they provided a 3 month/4,000 mile warranty on a used car with high miles. I felt very comfortable from start to finish with our purchase. If you show up to look at cars, I'd highly recommend you ask for Trevor Doran (and no. I am not a "friend or family member" of Trevor's). He was great on providing information and low on pressure! Lastly, the purchasing process was very efficient. Once we decided to buy we were out in less than an hour. Everyone, including the sales manager and the finance people were friendly and great to work with. I will definitely be going back to Beau Townsend Nissan when it's time to look for our next car.
Wonderful dealership and amazing staff. They answered every question we had and helped with everything we needed! We will defiantly be back!! Thank you Beau Townsend Nissan!!
I am very pleased with the service department! Tom and Dave went above and beyond to help my son and recognized the importance of customer service. If they are a representation of Beau Townsend then we will be back for all areas of need in the auto industry.
Love the service and helpfulness of all the employees i spoke with great service and care i tell you go here before matt cattisticcie
I typically do not write good or bad reviews and just go on with my day about stuff but I just want everyone to know what amazing customer service Beau Townsend has! I had my car towed to Matt Castrucci by the dayton mall where they lost my vehicle for 3 hrs! 3 hrs no one knew where my car was! I had to fight with them and have a man call for me for someone to listen and actually go look for my vehicle! I am pregnant and have a one year old and had to go up to the dealership to point out where my vehicle was 3 hrs after it had been there and after me telling them the exact spot it was in. The guys up there were very rude and treated me like I didn't know what I was talking about and that non of this was their fault! I had my vehicle towed from there to Beau Townsend witch is an extra 11 miles from my house but well worth it! They called me at about 6pm, closing time, to tell me that my car was there and also to inform me of the recalls my vehicle had. I bought two keys for the price that Matt Castrucci was going to charge for one and they had all the parts in stock to fix the recalls on my car. They also called at 8:11am the very next morning to tell me that my keys were made! Crazy how fast and easy they got everything done for me in less time that it took Matt Castrucci just to locate my vehicle! I will drive the extra 11 miles any time over again it is well worth it! Thank you Beau Townsend Nissan for the amazing customer service I will recommend you time and time again!
Cody Carter was a wonderful kind salesman. Would recommend him to everyone.
They have a no appointment needed express lane for oil changes... Great service there....
I wanted to say that Trevor Doran is an friendly and awesome sales person so if you want to get a car you want to see him. Brian Smith and the whole team went over and beyond to get the 2015 Nissasn Altima for me which was much appreciated. I love my car ❤
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